plauqe mounts Just received my pictures. So pleased with the way they turned out!! Exceeded my expectations. I will definitely be ordering more...also thanks for getting them to me on time.
Jejoo, | a wonderful job We picked up our order yesterday. The result is everything that I had hoped for. You did a wonderful job with the enlargement of the photo to canvas. The only problem that I have is with the packaging. Given the fact that there was no stabilizing of the picture within the box, I consider myself lucky that the canvas arrived unblemished. I realize that we were not paying for the shipping but I would gladly have an extra $5 tacked on to the price if it meant that we would have bubble wrap or styrofoam peanuts insulating the canvas within the box. But the picture did arrive in pristine condition nevertheless and we are delighted with the final result. You can be sure that we will be repeat customers and I will be telling my daughter who lives in the US to use your services as well.
Cheers
John Stern
John Stern, Whitehorse, Yukon | I just wanted to take a moment and thank you very much for your help in replacing this item. The new order arrived today and it is nice and straight and well done.
Thank you for the quick turnaround and the outstanding customer service, this was above and beyond what I had expected.
Gagool, | Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal |