absolutely love it... I absolutely love the way you put pictures on canvas and I have used you now for several years. I have just done four prints. I was quite disappointed in one of them. I would have appreciated an email advising me that there was a small water spot on the picture which I didn\'t notice on my copy On my iPad. I would have paid to have it taken out. It has really ruined my canvas print. It is not your fault but it would have been appreciated if I had been notified and I had been given the option of having it removed. I was very pleased with the other three. Thank you!
June F., Kamloops | exceptional service Thanks so much for the great photos on canvas, service and pictures were exceptional.
Roxanne Appell, Wawota, SK | frustrated... I am extremely frustrated that I ordered my canvas from you last Tuesday morning and was told it would arrive 3-4 days later. Little did I know that it wouldn\'t even be sent out until a week later. By the time I should have received my canvas, it hadn\'t even been sent out. Not a peep from you guys. Not an explanation. Not an apology. Not even a heads up. Needless to say, I am frustrated. If you are running behind, let people know that are depending on your product. I had to call and inquire about the status of my order since there was no tracking number online and it had already been over a week (clearly there was no number because it hadn\'t even been sent yet) to be told, \"I don\'t know what to tell you. You should hopefully get it by Friday.\" Not even an apology or better explanation. I was depending on you guys for a deadline. That is all thrown out the window.
KEENART: We shipped the artist canvas four days after we received the order, and the free shipping took 3 days, unfortunately for an important order like this the Customer didn\'t ask for rush services or express shipping, we are really sorry for any inconvenience this may have caused. Please for next order remind us the deadline in order note section.
Robin C., San Francisco, CA | fast replacemnt Thank you for correcting the shadow box I ordered that arrived too big. I received the replacement shadow box and it fit perfectly! I love the dark gray finish, too. I’m looking forward to receiving the 11X14 black shadow box to mount my other art.
Nanig, |