Thank you so much for the exceptional service we received regarding our recent order. I do not often send a thank-you letter to an online service provider, but our experience with KeenART Media truly deserves recognition.
Your willingness to gel embellish our print without requiring a series of paperwork was a breath of fresh air. The final product was stunning and looks great on our wall (see attachments). This being our first venture with KeenART Media, we were eager to know the outcome before committing to a custom frame. The result looks great.
Your team's professionalism and efficiency in addressing our concerns about the missing gel embellishment were terrific. Your swift action to correct the oversight showed your commitment to customer satisfaction and quality. My family and I appreciate how KeenART Media operated with high integrity and a solid commitment to delivering exceptional service.
It is clear that KeenART Media values its customers and takes pride in its quality. We are grateful for your excellent service and support and are excited to continue our relationship with your company.
Ebi, | pleased with it! Wow! I just received my first order from you and I am so pleased with it! The product (gold leaf canvas floater frames) exceeded my expectations and the service you provided was very courteous and prompt. Thank you very much. I will continue to order from you in the future.
Mary L H., Manitowish Waters WI | Not Happy I recently ordered what I thought was a rustic walnut frame for some art. Expecting actual walnut as described but what was in fact pine or some other cheap wood painted brown distressed and cheap looking. Not at all happy
John A., | THANK YOU! Thank you, once again, for sending a new canvas. We received it on Monday, and the canvas itself is perfect. The wrap is lovely and care has obviously been taken with the finishing. The colours are deep and rich and the canvas material is beautifully soft/supple. It looks amazing!
I would also like to say thanks for the fantastic job on the 6 other canvases I ordered. They are amazing and the clients are exceptionally pleased with them.
Again, I look forward to providing you with my business, and would be happy to provide a review of your services.
Jennifer, Seattle |